RMB Public Foundation Inc. d/b/a People News (“we,” “us,” “our”) is committed to maintaining accessibility on its Website, Mobile Applications, and other technology platforms for all of its customers. People News strives to comply with Americans with Disabilities Act Title III (“ADA”) and WCAG 2.0 (Levels A and AA) requirements to improve overall customer experience in a sustainable manner.
OVERSIGHT AND GOVERNANCE: People News works with third-party accessibility consultants to assist People News and its Informational Technology (“IT”) team in remediating and maintaining the accessibility of its Website and Mobile Applications. The following departments are responsible for execution of the ADA policy as related to their particular area of the business:
* People News IT team is responsible for procedures and processes designed to assess, monitor, and maintain the functional accessibility of People News’ Website and Mobile Applications.
* People News Customer Care team is responsible for maintaining a customer support line that assists People News customers with disabilities, as well as both a customer support line and email address where customers with disabilities can report accessibility issues or otherwise provide feedback regarding the accessibility the People News Website and Mobile Applications. Please report any accessibility issues with the People News Website and Mobile Applications to (734) 930-3030 or send an email to [email protected] . People News will document, consider, and, where appropriate, address accessibility issues submitted through the customer support line or email address.
* People News Legal team is responsible for processing ADA-related complaints and providing guidance to the IT and Customer Care teams and business when appropriate
TRAINING: People News employees, including its IT teams, actively participate in comprehensive onboarding and ongoing trainings to ensure understanding of accessibility and functionality of the Website and Mobile Applications.
RESPONSE AND PREVENTION: The People News team will assess the effectiveness and efficiency of the program on an ongoing basis. The People News team will also ensure a systematic and sustainable approach is taken in any remediation efforts.
